Data Privacy Notice


The following information maybe requested and retained:

Contact Information:  your name, address, telephone numbers, email address.
Personal Information:  your date of birth

Information storage
Your contact information may be stored manu‚Äčally or electronically on a mobile and/or laptop, solely for the purpose of communicating with you; electronic devices are password and security protected.

What your personal data maybe used for (some or all of the following purposes may apply):
To contact you by email, telephone or post in order to notify you of or confirm appointments and/or events, and in the event of arrangement changes and/or unforeseen cancellations.    

To send you products or communications that you have requested and/or that may be of interest to you. 

To request your comments and communications. 

To process relevant financial transactions. 

To maintain accounts and records. 

Will your information be shared?
For the purposes of ordering and delivery of workshop and training materials and with your knowledge will your contact data (name, address, email & telephone) be limited to the supplier and other [courier/shipping] agent(s). Note: supplier and agents are independently responsible to you in terms of holding and processing your data and if you have any questions, or wish to exercise any of your rights or wish to raise a complaint, you should do so directly to the relevant data controller.  Otherwise, no information will be shared unless required by exceptional circumstance/legal obligation.

Data Retention
Please note that records maybe kept for an extended period of time; in the UK it is best practice to keep financial records for a period of up to 7 years to support HMRC audits or provide tax information.

This privacy policy maybe updated from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Your rights with respect to personal data: 
1. You have the right to correct and update your personal data.  Upon receipt of your notification, your data will be updated or corrected as necessary.

2. You have the right to access your personal data.  At any point you can request the personal data we hold and the reason for its retention.
3. You have the right to have your personal data erased.  If you feel that your personal data should no longer be retained you can request that this be erased. Upon receipt of your request, you will receive confirmation as to whether the personal data has been deleted or the reason why it cannot be deleted (for example if its retention is required to comply with a legal obligation).

4. You have the right to withdraw your consent to the processing of data for which consent was previously obtained.  You can withdraw your consent for use of your data by getting in touch via telephone or email 

In the event of any issues related this Data Privacy Notice or to exercise any relevant rights or complaints please contact Cate with your request or concerns.  

Contact details: 

Cate Arbeid

Email: [email protected]

Mobile: 07785 540292